We Are Insurance Dudes And Insurance Dudettes
This week for Motivation Monday, The Dudes Talk about unifying your vision - an important piece to developing your culture and creating staff buy-in.
MONDAY MOTIVATION - YOUR SUCCESS MANTRA:
Mindset is EVERYTHING and belief, reinforced, becomes Reality!
YOUR Mindset helps your team meet your goals. Over the years, there was not a huge amount of variance in the overall performance of our agencies based on the level of day to day work we as leaders put in as operators: answering the phone, doing endorsements, solving client problems, addressing challenges. We could put in 60 hours, still have plenty to do, and in looking at agency KPIs, not move the needle along at all. The role of the leader is not to be mired down in the day to day details. Imagine if Warren Buffet was at the Geico call center answering calls!
You ARE your agency’s Warren Buffet. Own it!
Once we understood the importance of finding people who could and would fill in the gaps in areas where our time was being spent fruitlessly, when we were able to set aside our egos, and delegate responsibilities and empower team members, using processes and systems, productivity soared. Between Us, we have 5 locations, and two commercial buildings, writing over 700 policies a month, I have more freedom than ever to pursue the goals and dreams we have always wanted to.
Busy is way different than effective.
Managing processes instead of people takes a lot of pressure off of the business owner. If the PROCESS isn’t being handled, we will have conversations around how the most important metrics aren’t being met and then rectify. Or ultimately, we will make a change.
While we have felt bad over the years letting people go, ultimately
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Craig Pretzinger & Jason Feltman
The Insurance Dudes